Airports
worldwide
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Million Passengers
anually

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E-gates and other
touchpoints in use
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Efficient and tailored solutions for passenger automation at airports

Our passenger automation solutions provide a seamless passenger experience – fast, secure, and personalized. By leveraging state-of-the-art technology and collaborating with reliable e-gate and other hardware partners, we enable efficient passenger flow management that saves time while meeting the highest security standards. Our customized highly configurable solutions integrate effortlessly into existing airport infrastructures, ensuring a smooth and hassle-free experience for travelers.

Biometric passenger processing

The future of air travel is touchless. Airsphere has become the expert for integration of biometric process flows at airport passenger touchpoints. Our solutions are already integrated with the a number of industry specific biometric identity solution providers. With our app based solution SmartDepart, we provide a smart and most easy way to introduce biometric touchless passenger processing at airports. This interdisciplinary solution combines biometrics with commercial airport services in one single app. It provides benefits for all stakeholder airports, airlines and passengers.

Additional revenue streams through commercial offers

Airsphere bridges the gap between operational efficiency and customer satisfaction, recognizing that a positive passenger experience is crucial for airport success. Advanced technologies empower airports to anticipate and address passenger needs, minimize disruptions, and deliver tailored services at every touchpoint. Whether managing peak traffic with our virtual queueing solution or selling access to specific services like FastTrack, we help create an environment where efficiency meets comfort, redefining air travel for the modern era.

Airline DCS integration expertise

Airsphere bridges the gap between operational efficiency and customer satisfaction, recognizing that a positive passenger experience is crucial for airport success. Advanced technologies empower airports to anticipate and address passenger needs, minimize disruptions, and deliver tailored services at every touchpoint. Whether managing peak traffic with our virtual queueing solution or selling access to specific services like FastTrack, we help create an environment where efficiency meets comfort, redefining air travel for the modern era.With our app based solution SmartDepart, we provide a smart and most easy way to introduce biometric touchless passenger processing at airports. This interdisciplinary solution combines biometrics with commercial airport services in one single app. It provides benefits for all stakeholder airports, airlines and passengers.

Explore our solutions

We provide touch point software running on desktop & mobile, e-gate or free standing pod devices that help airports to streamline passenger processes, increase security and generate new revenue streams. All solutions seemlessly connect with our central platform PaxControl.

Our comprehensive passenger management solution.

Control management for all passenger touchpoints

Excessive information on passenger operations

Highly flexible business validation logic

Our self-service solution integrating with all airport and airline IT environments.

CUTE/CUPPS and DCS Integration

Supports plenty of hardware  components and biometric providers

Dynamic Configuration

Our advanced passenger app for  seemless and smart departure experience

De-centralized biometric enrolment 

Easy introduction of biometric passenger processing

Service distribution platform 

A key feature of our solutions is that they integrate a huge variety of different hardware components, such as e-gates, cameras, scanners, printers, document readers, biometric solutions in dedicated our common use airport environements.

Why Airsphere?

Young successful man at workplace with headset phone typing on laptop keyboard, customer support

Extensive Support

We are especially proud of our highly motivated support team that delivers and supports our partners and customers with vast deployment knowledge. We truely live the commitment to make our customers happy.

Highly experienced team

We have a great enthusiastic team that has been working in this industry since many years. We know what we are talking about and listen to our customer’s and partner’s needs.

Team of developers working with computers at office

Time-to-market

We help our customers and partners to deliver projects faster than expected. Our agile dev team and un-beaurocratic work style help to deliver complex solutions in short time lines.

Global Player

More than 350 million passengers are processed through Airsphere solutions annually. If you have travelled almost anywhere in the world by airplane and proceeded through an e-gate, you probably have touched our software already.

Market Leader

With more than 5000 e-gates and other touchpoints operating worldwide we are market leader in the provision of self-boarding software solutions. That is also true for the delivery of biometric enabled self-boarding projects worldwide.

Proven solution

We are the industries’ preferred Passenger Management solution provider. Our products have been the choice at a variety of airports from small to large.

Why Airsphere?

Extensive Support

We are especially proud of our highly motivated support team that delivers and supports our partners and customers with vast deployment knowledge. We truely live the commitment to make our customers happy.

Highly experienced team

We have a great enthusiastic team that has been working in this industry since many years. We know what we are talking about and listen to our customer’s and partner’s needs.

Time-to-market

We help our customers and partners to deliver projects faster than expected. Our agile dev team and un-beaurocratic work style help to deliver complex solutions in short time lines.

Global Player

More than 350 million passengers are processed through Airsphere solutions annually. If you have travelled almost anywhere in the world by airplane and proceeded through an e-gate, you probably have touched our software already.

Market Leader

With more than 5000 e-gates and other touchpoints operating worldwide we are market leader in the provision of self-boarding software solutions. That is also true for the delivery of biometric enabled self-boarding projects worldwide.

Proven solution

We are the industries’ preferred Passenger Management solution provider. Our products have been the choice at a variety of airports from small to large.

Over 200 Airports worldwide trust in Airsphere solutions

FAQ

Ask us anything

Our systems are highly adaptable and compatible with a wide range of existing airport technologies, ensuring seamless integration.
Yes, our solutions are designed to be user-friendly and inclusive, catering to travelers with diverse needs, including those with disabilities.
We optimize airport operations with energy-efficient technologies and digital solutions, reducing resource usage and supporting eco-friendly initiatives in aviation.

Latest News

PTE Madrid

We are thrilled to share that we will be attending the Passenger Terminal Expo (PTE) 2025 in Madrid! Visit us at Hall 10 – Booth 1331

Welcome, Amsterdam Schiphol

We are excited to begin a great Partnership.

SmartDepart @ BER

SmartDepart – Now Live at BER Airport

Download our app

SmartDepart is an innovative app utilising biometric facial recognition for secure and smooth passenger journeys.

Testimonials

Customer reviews

E-gate passenger automation solution for Bangalore Terminal 2

This new landmark airport terminal in the South of India was inaugurated with Airsphere solutions for all e-gate touchpoints at terminal entrance, pre-security and boarding. Together with our partners Dormakaba and SITA we have delivered customized process flows at all e-gates including the integration of biometrics according to the Digi Yatra program. It was the first airport that allowed a Day of Travel enrolment for passenger not yet enrolled in the Digi Yatra program. All gates are centrally management and configured with PaxControl which also provides the validation business logic for each touchpoint. A specifically designed Mobile Tablet application supports CISF agents at terminal entrance in validating passenger’s documents but also supervise the seamless biometric access from Digi Yatra enrolled passengers.

Berlin Airport first to introduce Airsphere’s SmartDepart solution to boost biometrics and excel in liaising operations with commercials

Berlin Airport was the first airport to introduce Airsphere’s SmartDepart solution for seamless travels. The combination of an airline- and airport-agnostic, yet easy to use smartphone app for biometric enrolment, a free time slot for security check access and the comfort of touchless access control at security and lounge emerges as a compelling offer to the passenger.

For the airport, deploying SmartDepart didn’t only skyrocket the number of biometric accesses to 4 times the number of Germany’s two biggest airports, Frankfurt and Munich, combined. The SmartDepart app complements BER’s commercial ambitions by offering paid services like lounge access to passengers – just a fingertip away from booking a time slot or enrolling biometrically.

While maximizing benefits for the airport and passengers, our solution minimizes the amount of sensitive data to be processed. No personal data will be shared or stored on any server unless a passenger chooses to enrol for a flight. Even then, the passenger’s image will never be shared: instead, a digital „fingerprint“ of the face as well as the boarding pass are cryptographically secured stored on a backend server, inaccessible until the day of travel and deleted once the flight departed. At the airport’s touchpoints, the passenger’s captured face is also transformed into a digital fingerprint before it is sent to the backend server for identification. Berlin’s aeronatics authority appreciated the solution’s data minimisation when reviewing GDPR compliance.

Thanks to the flexibility and extensibility of PaxControl, Airsphere covers Finavia’s broad range of use cases at eight airports with a single installation.

Finavia runs eight airports on one single PaxControl server installation. The airports’ sizes range from large to small, resulting in different environments and needs. For example, GateControl is used on Helsinki airport’s e-gates at presecurity, where PaxControl is validating boarding passes. It is also installed on the airport’s boarding e-gates, where it connects to Amadeus for DCS validation. Our MobileClient is used to control the e-gates’ boarding state. In contrast, some small airports don’t have any e-gates at all – this is where our MobileClient steps in as an excellent cost-efficient alternative: running on a Zebra device, it acts as a boarding pass scanner and validates in the same way through PaxControl as GateControl does.

Finavia is selling fast track access through DragonPass. Thanks to PaxControl’s open API architecture, DragonPass can create vouchers in the PaxControl system through an API endpoint. Airsphere’s flexible and powerful validation engine is configured to check for appropriate vouchers at the respective touchpoints. Since the validation engine is extensible by external validations, PaxControl can also control access to the Finnair lounge which relies on Finnair’s own vouchers.